Corporate Headquarter

Motijheel Service Lab

Elephant Road Service Lab

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What services does Servicing24 provide?

Servicing24 delivers end-to-end IT infrastructure services, including third-party maintenance (TPM), annual maintenance contracts (AMC), managed IT services, server, storage, networking support, cybersecurity solutions, and enterprise IT consulting.

Does Servicing24 support multi-vendor hardware and legacy systems?

Yes. Servicing24 specializes in multi-vendor environments and supports both current and end-of-life (EOL/EOSL) hardware from leading brands such as Dell, HPE, Cisco, NetApp, Lenovo, and more—helping clients extend hardware life and reduce costs.

How does Servicing24’s Third-Party Maintenance (TPM) help reduce IT costs?

Our TPM services provide enterprise-grade support at a significantly lower cost than OEM maintenance. Clients benefit from reduced renewal expenses, flexible SLAs, faster response times, and extended hardware lifecycle without compromising performance or reliability.

What types of businesses does Servicing24 work with?

Servicing24 supports SMEs, enterprises, financial institutions, manufacturing companies, data centers, and government organizations, offering customized IT solutions based on business size, industry, and operational requirements.

Does Servicing24 offer 24/7 support and proactive monitoring?

Yes. We offer 24/7 monitoring, remote support, and on-site services depending on the SLA. Our proactive approach helps identify issues early, minimize downtime, and ensure high availability of critical IT systems.

How can I request a service, assessment, or quotation from Servicing24?

You can contact Servicing24 through our website, email, or phone to request a free IT health check, consultation, or customized quotation. Our team will assess your environment and recommend the most cost-effective and reliable solution.

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