Storage Availability Issue Resolution Service (SAN / NAS)

Storage Availability Issue Resolution Service (SAN / NAS)

"Servicing24 provides expert support to resolve storage availability issues where enterprise SAN or NAS systems become inaccessible or partially unavailable. Our engineers quickly identify controller, volume, or system-level faults to restore storage access with minimal downtime.

What we do:

- Diagnose storage system not accessible issues
- Troubleshoot unresponsive SAN/NAS controllers
- Restore offline storage volumes or LUNs
- Investigate storage reboot or unexpected shutdown events
- Validate storage health and availability after recovery

This service helps restore critical storage access and ensures stable SAN/NAS operations for connected servers and applications."

Standard
Starting at BDT 5,000
⏱ Delivery: 1–2 Business Days
  • Diagnose storage system not accessible issues
  • Check SAN/NAS connectivity and system status
  • Identify offline volumes or LUNs
  • Review recent alerts, logs, and events
  • Initial diagnostic findings
Premium
Starting at BDT 12,000
⏱ Delivery: 3–4 Business Days
  • All Standard features
  • Troubleshoot unresponsive SAN/NAS controllers
  • Restore offline volumes or LUNs safely
  • Investigate storage reboot or unexpected shutdown events
  • Validate storage access for connected servers
  • Detailed recovery report
Enterprise
Starting at BDT 20,000
⏱ Delivery: 5–7 Business Days
  • All Premium features
  • Advanced controller, cache, and failover analysis
  • Multi-pathing and redundancy validation
  • Post-recovery monitoring and stability testing
  • Root Cause Analysis (RCA)
  • Preventive recommendations to avoid future availability issues