About this program
The SCEPE program prepares candidates for enterprise solution engineering and pre-sales roles.
It develops the ability to understand customer requirements, assess an existing environment, size infrastructure, create high-level designs, prepare technical BoM/BoQ and compliance documents, write proposals, present solutions, and hand over a technically validated scope to implementation teams.
What you will be able to do
- Run customer discovery and requirement analysis
- Size servers, storage and plan capacity
- Design SAN, virtualization, HCI, backup and disaster recovery solutions
- Prepare BoM, BoQ and a technical compliance matrix
- Analyse RFQ, RFP and tender documents
- Draw high-level designs and write technical proposals
- Present and defend a solution to a customer
- Hand over a validated scope to the implementation team
The certificate: SCEPE
Complete the classes and practical work, then pass the final assessment to earn the Servicing24 Certified Enterprise Pre-Sales Engineer (SCEPE) certificate from Servicing24 Training Academy.
Career benefits
- Move from support work into solution design
- Learn the documents tenders and enterprise buyers ask for
- Build a capstone solution you can show to employers
Roles this prepares you for
- Pre-Sales Engineer
- Solution Engineer
- Solution Architect (junior)
- Technical Consultant
- Bid and Tender Engineer
What the program covers
32 modules
- 01Enterprise Infrastructure Fundamentals
- 02Role of the Enterprise Pre-Sales Engineer
- 03Customer Discovery & Requirement Analysis
- 04Workload Assessment
- 05Enterprise Server Architecture
- 06Server Sizing & Capacity Planning
- 07RAID & Enterprise Storage Fundamentals
- 08SAN Storage Solution Design
- 09Enterprise Networking for Pre-Sales
- 10Windows Server & Linux Infrastructure Overview
- 11Virtualization Solution Design
- 123-Node HCI Solution Design
- 13Containers & Kubernetes Infrastructure
- 14DevOps Infrastructure Fundamentals
- 15Backup Solution Design
- 16Disaster Recovery & Business Continuity
- 17High Availability Architecture
- 18Cybersecurity for Infrastructure Pre-Sales
- 19Infrastructure Assessment & Modernization
- 20Capacity Planning & Growth Forecasting
- 21BoM Preparation
- 22BoQ & Service Scope Preparation
- 23Technical Compliance Matrix
- 24RFQ / RFP / Tender Analysis
- 25High-Level Design (HLD) & Architecture Diagramming
- 26Low-Level Design Awareness
- 27Technical Proposal Writing
- 28Implementation & Migration Planning
- 29Commercial Awareness for Pre-Sales
- 30Solution Presentation & Technical Defense
- 31Pre-Sales to Post-Sales Handover
- 32Enterprise Solution Capstone
Who it is for
- System and network engineers who want to move into solution design
- Sales engineers who need stronger technical depth
- Graduates aiming for pre-sales roles at IT solution providers
Ready to start?
Choose your batch and reserve your seat on our course platform. Admission closes when a batch is full.
Enrol now